Meet Amira | Staff Spotlight

It was while in foster care that Amira first learned about Youth Emergency Services (YES) as a resource for young people experiencing crisis. Little did she know that, years later, she would be the one teaching young people like her about that very same resource.

As the Outreach Case Manager for YES, Amira’s role is a mix of hands-on care and strategic support. From welcoming the young people who visit YES’ Street Outreach Center to helping oversee the admission process for our housing programs, her day-to-day extends beyond surface-level care—as does her approach to connecting with youth.

“Most times, I get the information I need [regarding a youth’s circumstances] during simple activities, like assisting with shopping for baby clothes or hygiene products,” Amira says.

With experience in case management for domestic violence and sex trafficking survivors, Amira emphasizes the importance of meeting YES’ clients where they are. Through meaningful conversations, she identifies youth experiencing homelessness, domestic violence, or trafficking and helps navigate solutions tailored to their needs.

“Most young individuals are vulnerable to sex-trafficking perpetrators or know someone who is,” Amira cautions. “Remembering to show an individual their value as soon as they step into the Outreach Center is important.”

An advocate for mental health and community support, Amira believes in the power of shared experiences. Her lived experience in foster care helps build trust with the youth who seek help from YES, showing them their value and fostering independence.

“They can always appreciate an individual who has been in their shoes and who has similarities to them,” she said. “Together, we figure it out, stay positive, and make sure no one feels alone.”